Laura has strengths in multiple aspects of the therapeutic experience, listening, proposing a new perspective and investigating the underlying thoughts and conflicts I might be experiencing. I value the insight she provides and at times, comfort and reassurance that emerges from our conversations. The person I was pre-Laura was unable to stand up for themselves, obsessive about the thoughts others had of me and was not engaging with the world much at all. As much as Laura cannot fix everything (and I wish she could!) I am now a much more confident person in many facets of my life, and take on challenges and setbacks with a new attitude that prevents me from losing sight of myself, my values and my goals. I am very thankful to Laura for the support she has given and the new lease of life I have as a result.