Our work together
Each session lasts 60 minutes, and you are welcome to choose the frequency of therapy sessions most suited to your needs. Our work together is based on an open-ended contract which we will review on an ongoing basis.
For our sessions, choose somewhere you won’t be disturbed or overheard. You are welcome to use headphones for privacy and you may want to create a comfortable space for our work by lighting a candle or bringing a glass of water or a warm drink. We can talk more about what this might look like for you when we meet.
Our online sessions take place on Zoom and I kindly ask that you do not record any of our remote sessions. If the internet connection is interrupted during an online session, we may arrange to continue the session via phone or re-arrange a mutually convenient alternative time.
If I can’t attend a session we have arranged, I will give you as much notice as possible and offer an alternative time.
In between sessions, we may contact each other by phone, text, or email to arrange cancellations or reschedule appointments. I will try to respond to you as soon as possible, although this may not always be immediate.
If you miss a session and I don’t hear from you, I will assume you no longer wish to continue with sessions unless you make further contact.
Confidentiality
What we talk about in our sessions is confidential and will not be passed on to anyone else without your consent.
The rare exception to this strict confidentiality is if you, or someone around you, is at risk of harm OR if you mention to me any criminal activity, including money laundering, child abuse, and terrorism.
If I have serious concerns about your safety, such as suicide ideation, self-harm, or fear of a breakdown, I may contact your GP or the emergency services. This being said, I would hope to include you in this referral process wherever possible.
As a counsellor and member of the BACP (The British Association for Counselling and Psychotherapy), I am required to take part in supervision. Supervision is a professional relationship that enables counsellors to discuss their counselling work. My supervisor is also a member of the BACP, and when talking with them, I will use only your first name or a pseudonym if you prefer.
I record your attendance and make brief notes about our sessions. These notes are kept following GDPR (2018) legislation and are held securely for seven years. If paper-based, any documentation I keep about you is in a locked cabinet, and if electronic, any personal data I hold is password protected. If you wish to have a copy of any information I hold about you, you may request this free of charge, and I will endeavour to provide you with a copy within 14 days.
Fees and Payment
I kindly ask that payment be made before each session and my bank details for payment are as follows:
Sort code: 04-00-04
Account Number: 83996880
*Please note that your next session is not confirmed until I have received a payment for the previous session.
Cancelling, Rescheduling, and Late Arrivals
Sessions can be cancelled or rescheduled without charge up to 24 hours before the booked time. Any cancellations or missed sessions made after this time will require payment in full.
If you have not arrived for our session five minutes after the start time, I will contact you either by phone, email or WhatsApp to check that you can log in. If I don’t hear back from you, this is a missed session and will also need to be paid in full.
If you arrive fifteen minutes or more after the start of the session we will not be able to proceed with the session and payment will need to be made in full.
Your rights
I follow the BACP Ethical Framework for the Counselling Professions (2018) and if you would like a copy, feel free to let me know.
If you are unhappy with any aspect of our work together, I invite you to discuss this with me. I hope that any concerns can be resolved between us, however, if this does not feel possible I encourage you to access the BACP Professional Conduct Procedure.
(Updated: January 2025)
Please use the form below to fill in your details
*If you would like to know more about how I store your data, please see the privacy policy linked in the footer below.